Pay for the move with your credit card, if possible. That way, if there's a disagreement about total charges, your credit card company will generally help you with the dispute.

Turn to the industry trade group for help if necessary. The American Moving and Storage Association administers an arbitration program, but it's limited to damage or losses of $1,000 or less. For larger claims, go to court.

Buy insurance. Carriers provide minimal liability coverage for loss and damage, but you can buy more coverage from them if you wish. Before you sign up, check with your insurance agent to see if your homeowners policy covers all or part of a move. Ask whether damage and loss are covered during packing, in transit, and at delivery. Here's the coverage you can get through a carrier:

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